Terms of Service
Effective date: August 1, 2026 | Circle of Influence ("Company," "we," "us")
These Terms of Service ("Terms") govern access to and use of Circle of Influence (the "Service"), a software-as-a-service platform provided by Circle of Influence. By creating an account, accessing, or using the Service, you ("Customer," "you") agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.
1. The Service
Circle of Influence provides a content publishing automation platform that helps teams plan, generate, schedule, and distribute content across channels. We may modify, update, or discontinue features of the Service at any time, with reasonable notice for material changes affecting core functionality.
Dependence on third-party platforms. Core features of the Service depend on application programming interfaces ("APIs") operated by third parties, including Meta Platforms, Inc. ("Meta") in respect of Instagram. Those third parties may change, restrict, suspend, or withdraw API access, or change their own terms, at any time and without notice to us. Where that materially affects the Service, we will notify you as soon as practicable, but such a change is not a breach of these Terms by us.
2. Accounts
You must provide accurate registration information, including your name and email address, and keep it up to date.
You are responsible for safeguarding your login credentials and for all activity under your account.
You must notify us promptly at hello@circleofinfluence.io of any unauthorized use of your account.
3. Payment Information
To subscribe to paid tiers of the Service, you will need to provide payment information (such as credit card details or bank account information). Payment processing is handled by our third-party payment processor, Stripe, and we do not directly store full payment card numbers on our own systems. By providing payment information, you authorize us and our payment processor to charge the applicable fees to your chosen payment method on a recurring basis until your subscription is cancelled.
We retain limited billing records (such as invoice history, transaction amounts, and dates) as necessary for accounting, tax, and fraud-prevention purposes, even after account deletion, as described in our User Data Deletion Policy.
4. Subscription, Fees & Billing
Access to paid tiers of the Service requires payment of applicable fees as described at circleofinfluence.io/pricing.
Fees are billed in advance on a monthly basis and are non-refundable except as required by law or expressly stated otherwise.
We may change pricing with at least 30 days' notice before it applies to your next billing cycle.
5. Acceptable Use
You agree not to:
Use the Service to violate any law or third-party right;
Attempt to gain unauthorized access to the Service or its underlying infrastructure;
Reverse engineer, decompile, or attempt to extract source code, except where permitted by law;
Use the Service to build a competing product;
Introduce malware, conduct security testing, or disrupt Service integrity without prior written authorization.
Content standards. You further agree not to use the Service to submit, schedule, or publish Customer Data that:
infringes any copyright, trademark, publicity, privacy, or other right of any person;
violates the Instagram Community Guidelines, Meta's Terms of Use, or the published policies of any other platform to which you publish through the Service;
depicts or records an identifiable individual without the consents required under Section 6;
is unlawful, defamatory, harassing, deceptive, or constitutes spam or artificially amplified engagement.
We do not pre-screen Customer Data. We may, however, remove Customer Data or suspend publishing where we reasonably believe this Section has been breached, or where a platform operator requires it.
6. Customer Data
"Customer Data" means any data that you or your authorized users submit to, or that is generated for you within, the Service. It includes basic account information (name and email); the images, videos, captions, and briefs you submit for publication; audio transcripts the Service derives from video you submit; caption drafts the Service generates for your review; and records of what was published and when. Customer Data is described in more detail, and by category, in our Privacy Policy.
As between the parties, you retain all rights to Customer Data, including caption drafts generated for you within the Service.
License to us. You grant us a limited, non-exclusive license to host, store, process, transmit, and display Customer Data solely to provide and maintain the Service for you, and as described in our Privacy Policy. This license does not permit us to use Customer Data to train machine learning or artificial intelligence models, or to use it for any purpose other than providing the Service to you.
Subprocessors. We use third-party service providers to operate the Service, and Customer Data is processed by them for that purpose. The providers who process Customer Data on our behalf are identified in our Privacy Policy. We remain responsible for their performance of these obligations, and we require each of them by contract not to train models on Customer Data.
Your warranties as to Customer Data. You represent and warrant that:
you own or have all rights, licenses, and permissions necessary to submit Customer Data to the Service and to publish it to each Connected Account you direct us to publish to;
where Customer Data depicts, names, or records an identifiable individual, you have obtained every consent or release required by applicable law — including from a parent or legal guardian where that individual is a minor;
publishing the Customer Data will not violate any law or any third party's rights.
If you become aware that Customer Data has been submitted or published without a required consent or right, notify us at hello@circleofinfluence.io. We will remove it from our systems and assist you in removing the published post so far as the relevant platform's API permits.
7. Connected Social Accounts (Instagram)
7.1 What we access
The Service allows you to connect your Instagram professional account(s) in order to schedule and publish content. By connecting an Instagram account, you authorize us to access and store:
an access token issued by Instagram, which authorizes us to publish content on your behalf;
your Instagram user ID, username, and account type;
the identifier of each post we publish to your account, and the time it was published.
Access is granted by you through Instagram's own login and consent screen, and is limited to the instagram_business_basic and instagram_business_content_publish permissions. We never receive or store your Instagram password. We do not access your existing posts, comments, direct messages, follower information, or engagement, insights, or analytics metrics.
Our access to and use of Instagram data is subject to Meta's Platform Terms and Developer Policies in addition to these Terms.
7.2 Relationship with Meta
The Service is not sponsored, endorsed, administered by, or affiliated with Meta or Instagram. Meta is not a party to these Terms and has no obligation or liability to you in connection with the Service.
Your use of Instagram remains governed by Instagram's own Terms of Use and policies, and you are responsible for complying with them. Nothing in these Terms limits or varies your agreement with Meta.
7.3 Publishing is not guaranteed
We schedule and submit content to Instagram on your behalf; we do not control whether or when Instagram accepts and displays it. Publication may be delayed, altered, or fail for reasons outside our control, including API errors or outages, rate limits, media-format rejection, expired or revoked access tokens, changes to Meta's policies, or action taken by Meta against your account.
We do not warrant that any post will publish, publish at a scheduled time, or remain available. We will use reasonable efforts to notify you of publishing failures we detect. You remain responsible for verifying that time-sensitive content published as intended.
7.4 Disconnecting
You may end our access to a Connected Account at any time, by any of the following:
selecting Disconnect in the Service, which deletes the stored access token immediately;
revoking access in Instagram, under Settings → Apps and Websites → Active;
contacting us at hello@circleofinfluence.io.
See our User Data Deletion Policy for how previously stored Instagram data is deleted.
8. Data Deletion
You may request deletion of your account and associated Customer Data at any time in accordance with our User Data Deletion Policy. We will process such requests within the timeframe set out in that policy.
9. Generated Content and Human Review
The Service uses automated systems, including third-party artificial intelligence models, to draft captions and other text from the Customer Data you supply.
Generated output is a draft for your review, not a finished work product. It may be inaccurate, incomplete, or unsuitable for its intended audience, and it may resemble output generated for other customers. We do not warrant the accuracy, originality, or fitness for purpose of any generated output.
You are responsible for reviewing and approving content before it publishes. The Service provides a review step for this purpose. Where you configure the Service to publish content you have approved, you are responsible for what is published, including any generated text within it.
10. Intellectual Property
The Service, including all software, design, and content (excluding Customer Data), is owned by Circle of Influence and its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription term.
Instagram, Meta, and other third-party names and marks are the property of their respective owners, and are used in the Service only to identify the platforms it connects to.
11. Confidentiality
Each party may access confidential information of the other. Each party agrees to protect the other's confidential information using at least the same degree of care it uses for its own similarly sensitive information, and not less than reasonable care.
12. Warranties & Disclaimers
Except as expressly stated, the Service is provided "as is" and "as available." To the maximum extent permitted by law, Circle of Influence disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the above, we do not warrant that the Service will be uninterrupted or error-free, that content will publish successfully or on time (see Section 7.3), or that generated output will be accurate or suitable (see Section 9).
13. Indemnification
By you. You will defend, indemnify, and hold us harmless against any third-party claim, and any resulting losses, damages, and reasonable legal costs, arising from:
Customer Data you submit or direct us to publish, including any claim that it infringes a third party's rights, was published without a required consent, or violated a platform's policies;
your breach of Section 5 (Acceptable Use) or of your warranties in Section 6;
your use of the Service in violation of applicable law.
By us. We will defend, indemnify, and hold you harmless against any third-party claim that the Service itself, when used as permitted by these Terms and excluding Customer Data, infringes that third party's intellectual property rights.
The party seeking indemnity must notify the other promptly, allow it to control the defense, and reasonably cooperate. No settlement imposing liability or obligations on the indemnified party may be made without its consent.
14. Limitation of Liability
To the maximum extent permitted by law, in no event will either party's aggregate liability arising out of these Terms exceed the amounts paid by Customer to Company in the 12 months preceding the claim. Neither party will be liable for indirect, incidental, special, consequential, or punitive damages.
Exclusions from the cap. The limitation above does not apply to: your obligation to pay fees due; either party's indemnification obligations under Section 13; a party's breach of Section 11 (Confidentiality); or liability that cannot be limited by law.
15. Term & Termination
These Terms remain in effect while you use the Service. Either party may terminate for the other's uncured material breach after 30 days' written notice. We may suspend or terminate accounts that violate these Terms. Upon termination, your right to use the Service ceases, and data deletion will proceed per Section 8.
On termination, we will disconnect your Connected Accounts and delete the associated access tokens. Content already published to a Connected Account remains published; removing it is done through that platform.
16. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Any disputes will be resolved exclusively in the courts located in Wyoming.
17. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance.
18. Contact
Questions about these Terms can be sent to hello@circleofinfluence.io.